Real problems. Practical solutions.
Representative examples of the Business Central and automation solutions we build — across industries and technology stacks. These describe typical builds, not named client engagements.
The typical starting point: dozens or hundreds of supplier invoices arriving by email every day, with staff extracting the data by hand and posting it to Business Central — slow, and error-prone in exactly the way manual entry always is.
What we build: An AI-powered email parser that reads attachments, extracts structured invoice data, validates it against purchase orders, and posts to Business Central automatically. Exceptions are flagged for human review.
Data entry that consumed hours each day becomes a short review of flagged exceptions.
Retailers syncing Shopify orders to Business Central by hand — often just once or twice a day — end up with overselling, delayed fulfilment, and accounting discrepancies across locations.
What we build: A real-time webhook integration — every Shopify order instantly creates a sales order in BC, updates inventory across locations, and syncs customer records in both directions.
Orders, inventory, and customers stay in step across every location without anyone exporting a file.
Clinics and hospital groups lose bookings outside office hours, while reception staff spend the day answering the same questions about appointments, directions, and departments.
What we build: A WhatsApp AI chatbot handling appointment booking, location queries, department information, and FAQs — integrated with the scheduling system for live availability.
Routine requests are answered instantly at any hour, so staff handle only the conversations that need a person.
Finance teams importing bank statements by hand and matching them line-by-line against open ledger entries lose hours every week — and month-end close slips as a result.
What we build: A Business Central extension that imports CAMT.053 / MT940 statements, runs smart matching against open entries, posts reconciled transactions on a daily schedule, and flags exceptions.
Reconciliation that consumed an afternoon runs unattended, leaving the team to review only the exceptions.
Companies running older Dynamics NAV versions carry years of C/AL customisations that block upgrades — and every year on an unsupported version raises the risk and the eventual cost.
What we build: A structured migration — current version and customisations assessed, modifications rebuilt as AL extensions, master and transactional data migrated and validated, and parallel testing before go-live.
A supported, upgradeable Business Central system where customisations survive Microsoft's twice-yearly updates.
Customer service teams drowning in daily "Where is my order?" messages answer each one by looking it up in the ERP — slow for customers, draining for the team.
What we build: A WhatsApp Business API integration connected to the ERP — customers get instant, accurate order status updates with no human involvement for standard enquiries.
Routine enquiries answer themselves, freeing the service team for the cases that genuinely need attention.
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